Returns

You can return any items within 14 days as long as they are unused, in original packaging, and you have a proof of purchase. If items are returned after 14 days and they are not faulty or sent in error, the buyer will incur a 5% restocking fee. 

After 30 days have passed, a refund/ exchange is no longer possible.

Please do not send your purchase back to the manufacturer.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at billy@vipgraffitipaint.co.uk.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective. 

Shipping
To return your product, you should mail your product to:

UNIT 1/2 STONELEIGH COURT,

STONELEIGH ROAD,

TOTTENHAM,

LONDON

N17 9BQ

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.